Please wait at the end of submitting a form

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    magdawil
    Asked on May 16, 2013 at 02:10 PM

    Some of our clients have a please wait screen at the end of submitting their form and the form doesn't ever submit. Can you give some suggestions on what they can do? 

     

    Thanks! 

  • Profile Image
    sidharth_kch
    Answered on May 16, 2013 at 02:21 PM

    @maqdawil

    I deeply apologize for this inconvenience.

    There are several forms in your account. Please let us know your FORM ID and website URL where you have embedded your form. 

    This will helps us investigate your issue.

    Thanks,

    Sidharth

  • Profile Image
    magdawil
    Answered on May 16, 2013 at 06:30 PM

    Hi - the form is the Toronto Mentee 2013 form 

  • Profile Image
    Welvin
    Answered on May 16, 2013 at 08:44 PM

    Hi,

    You have a few form with the same name. Can you please give us the form URL instead? Please also try to clear your forms cache, see if that helps. Go to My Account - Settings tab

     

    Thanks