What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Please wait at the end of submitting a form

    Asked by magdawil on May 16, 2013 at 02:10 PM

    Some of our clients have a please wait screen at the end of submitting their form and the form doesn't ever submit. Can you give some suggestions on what they can do? 



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    Answered by sidharth_kch on May 16, 2013 at 02:21 PM


    I deeply apologize for this inconvenience.

    There are several forms in your account. Please let us know your FORM ID and website URL where you have embedded your form. 

    This will helps us investigate your issue.



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    Answered by magdawil on May 16, 2013 at 06:30 PM

    Hi - the form is the Toronto Mentee 2013 form 

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    JotForm Support

    Answered by Welvin on May 16, 2013 at 08:44 PM


    You have a few form with the same name. Can you please give us the form URL instead? Please also try to clear your forms cache, see if that helps. Go to My Account - Settings tab