users are unable to continue with the form using session link

  • Profile Image
    Asked on February 26, 2020 at 10:49 AM

    I have had several people tell me they can not get through the The TaxMan's Strategic Tax Planning Questionnaire The TaxMan's Strategic Tax Planning Questionnaire, without having to start over.

  • Profile Image
    Answered on February 26, 2020 at 01:52 PM

    To clarify, when your form users save the form, the session link used in the autoresponder doesn't work?

    I would suggest to remove the session link you have shared in your autoresponder.

    As your form users may click on the save button in your form to be able to get the session link via email or link.

    This is the new feature when your enable continue forms later.

    Kindly check it out and let us know if the issue still remains.