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    Email recipient field not working

    Asked by sentinel42 on May 16, 2013 at 04:25 PM

    I set up a new form with a new email address and it show the new email address OK but when testing it actually sends the test email to my first email address I used on my first form. Do I need to upgrade or something to use a second email address?




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    JotForm Support

    Answered by Welvin on May 16, 2013 at 07:40 PM

    Hi Doug,

    Note that "Test Email" button will only send notification to your primary email address that is associated with your account.

    To see if the new recipient email address receives the notification, simply open your form on "live mode" (click on "Preview") , fill out the form and submit a test-entry.



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    Answered by sentinel42 on May 17, 2013 at 01:35 PM
    Yes got it. Thanks very much for the speedy reply. Will be upgrading soon.

    Doug Lagasse