Pricing Discrepancy

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    Asked on February 26, 2020 at 04:13 PM

    So I have noticed pricing discrepancies posted between your site and what you actually  charge the accounts. Curious as to why you have bronze posted for $15.83 when we are getting charged $19 each month.Seems like a scam and we would like a refund 


    1582751603Screen Shot 2020-02-26 at 1.091582751614Screen Shot 2020-02-26 at 1.09

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    Answered on February 26, 2020 at 09:13 PM


    I apologize if our pricing page has caused confusion on your part.

    The $15.83/month is for the Bronze plan that is paid annually. Per checking, your account is subscribed monthly. Thus, you are being charged $19.

    1582769189yearly vs monthly.gif

    Hope this clarifies your query.

    If you need further assistance, please let us know and we'll be happy to help.