Account suspended

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    Simon Mason 
    Asked on February 26, 2020 at 05:16 PM

    We are a law firm based in brisbane and we use offshore labour. Jotforms has suspended us and it is not clear why. Can you unsuspend us and prevent philippino IPs from triggering further suspensions. THank you.

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    jherwin
    Answered on February 26, 2020 at 10:03 PM

    We are sorry for the inconvenience this may have caused. I see that one of the forms in your trash folder triggered the suspension.

    I forwarded this thread to our reviewer's team for further checking, As soon as we receive an update on this, we will inform you about the status of your account right away.

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    Simon Mason 
    Answered on March 03, 2020 at 06:30 PM

    CAN WE GET A RESPONSE ON THIS

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    jherwin
    Answered on March 03, 2020 at 08:31 PM

    Your account is in good standing, please try logging in to your account.