Account suspended

  • Simon Mason
    Asked on February 26, 2020 at 5:16 PM

    We are a law firm based in brisbane and we use offshore labour. Jotforms has suspended us and it is not clear why. Can you unsuspend us and prevent philippino IPs from triggering further suspensions. THank you.

  • jherwin
    Replied on February 26, 2020 at 10:03 PM

    We are sorry for the inconvenience this may have caused. I see that one of the forms in your trash folder triggered the suspension.

    I forwarded this thread to our reviewer's team for further checking, As soon as we receive an update on this, we will inform you about the status of your account right away.

  • Simon Mason
    Replied on March 3, 2020 at 6:30 PM

    CAN WE GET A RESPONSE ON THIS

  • jherwin
    Replied on March 3, 2020 at 8:31 PM

    Your account is in good standing, please try logging in to your account.