What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My form not showing up on website - says FORM OVER QUOTA (but I just upgraded!)

    Asked by AlpineInternational on May 16, 2013 at 07:00 PM

    Hello, I called my web developer and there is an note on the account that the jotform is over quota.  I just upgraded my jotform account about 40 minutes ago.  Is this not an automatic process?  Can someone please fix my account or tell me what else I need to do??  

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    JotForm Support

    Answered by Welvin on May 16, 2013 at 08:57 PM


    Your account is Premium on our end. Please kindly re-logged in to see the changes. With regards to the forms, this is what I see on your account:

    Is there any missing form(s)? Let us know!