Unable to see GetMore Section Contents

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    mikeb1257
    Asked on May 16, 2013 at 07:20 PM

      I was hoping to try to get more submissions.  This was one of the reasons I am trying this site and leaving the EmailMeForm site.

  • Profile Image
    Welvin
    Answered on May 16, 2013 at 09:32 PM

    Hi,

    Are you able to access Get More section on this link: http://www.jotform.us/myaccount/getMore. It still there by the way. We haven't remove that function on our website.

    But please note that all information are valid and is yours.

     

    Thanks

  • Profile Image
    mikeb1257
    Answered on May 16, 2013 at 09:44 PM
    No that section of the page is still blank when I utilize your link. Not sure what happened I was really looking forward to the tasks to get more submissions.

    Sincerely,
    Mike Buring
  • Profile Image
    Welvin
    Answered on May 16, 2013 at 09:45 PM

    Hi Mike,

    Please try to clear your browsers cache and cookies then logged in again. See if you still can't see the GetMore section.

     

    Thanks

  • Profile Image
    mikeb1257
    Answered on May 16, 2013 at 09:51 PM
    Still nothing...

    Sincerely,
    Mike Buring
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    Welvin
    Answered on May 16, 2013 at 10:35 PM

    Hi Mike,

    Can you please try using another browser? What is your current browser/browser version and OS? Let us know so we can check and try to replicate the same on our end.

     

    Thanks

  • Profile Image
    mikeb1257
    Answered on May 16, 2013 at 10:37 PM
    Windows 7 and Google ChromeVersion 26.0.1410.64 m

    Sincerely,
    Mike Buring
  • Profile Image
    mikeb1257
    Answered on May 16, 2013 at 10:42 PM
    I just tried 2 more browsers... IE and Firefox... both same result all the other tabs show the content except the Get More

    Sincerely,
    Mike Buring
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    Welvin
    Answered on May 16, 2013 at 10:57 PM

    Hi Mike,

    Sorry for the trouble. I think I am able to see the issue now using a different computer and account. I am forwarding this thread to our level 2 support/developers.

    We'll let you for updates about this matter.

    Thanks for reporting.

  • Profile Image
    mikeb1257
    Answered on May 16, 2013 at 10:59 PM
    Thank you

    Sincerely,
    Mike Buring
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    cettox
    Answered on May 17, 2013 at 11:12 AM

    Hi mikeb1257,

    We fixed the issue. You should now be able to see the get more page.

    Thanks.

  • Profile Image
    mikeb1257
    Answered on May 17, 2013 at 11:15 AM
    Thank you so much!

    Sincerely,
    Mike Buring