What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Unable to see GetMore Section Contents

    Asked by mikeb1257 on May 16, 2013 at 07:20 PM

      I was hoping to try to get more submissions.  This was one of the reasons I am trying this site and leaving the EmailMeForm site.

    Submissions style size font
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    JotForm Support

    Answered by Welvin on May 16, 2013 at 09:32 PM

    Hi,

    Are you able to access Get More section on this link: http://www.jotform.us/myaccount/getMore. It still there by the way. We haven't remove that function on our website.

    But please note that all information are valid and is yours.

     

    Thanks

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    Answered by mikeb1257 on May 16, 2013 at 09:44 PM
    No that section of the page is still blank when I utilize your link. Not sure what happened I was really looking forward to the tasks to get more submissions.

    Sincerely,
    Mike Buring
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    JotForm Support

    Answered by Welvin on May 16, 2013 at 09:45 PM

    Hi Mike,

    Please try to clear your browsers cache and cookies then logged in again. See if you still can't see the GetMore section.

     

    Thanks

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    Answered by mikeb1257 on May 16, 2013 at 09:51 PM
    Still nothing...

    Sincerely,
    Mike Buring
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    JotForm Support

    Answered by Welvin on May 16, 2013 at 10:35 PM

    Hi Mike,

    Can you please try using another browser? What is your current browser/browser version and OS? Let us know so we can check and try to replicate the same on our end.

     

    Thanks

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    Answered by mikeb1257 on May 16, 2013 at 10:37 PM
    Windows 7 and Google ChromeVersion 26.0.1410.64 m

    Sincerely,
    Mike Buring
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    Answered by mikeb1257 on May 16, 2013 at 10:42 PM
    I just tried 2 more browsers... IE and Firefox... both same result all the other tabs show the content except the Get More

    Sincerely,
    Mike Buring
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    JotForm Support

    Answered by Welvin on May 16, 2013 at 10:57 PM

    Hi Mike,

    Sorry for the trouble. I think I am able to see the issue now using a different computer and account. I am forwarding this thread to our level 2 support/developers.

    We'll let you for updates about this matter.

    Thanks for reporting.

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    Answered by mikeb1257 on May 16, 2013 at 10:59 PM
    Thank you

    Sincerely,
    Mike Buring
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    Answered by cettox on May 17, 2013 at 11:12 AM

    Hi mikeb1257,

    We fixed the issue. You should now be able to see the get more page.

    Thanks.

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    Answered by mikeb1257 on May 17, 2013 at 11:15 AM
    Thank you so much!

    Sincerely,
    Mike Buring