What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forms created by sub-users not visible

    Asked by careers_exeter on May 17, 2013 at 06:23 AM

    I would like to see all the forms created by the sub-users in my account by default. This does not seem to be the case at the moment. Please advise how this can be resolved.

    not visible resolved
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    Answered by sidharth_kch on May 17, 2013 at 06:47 AM

    @careers_exeter

    Sub account users can't create forms in admin account. Forms are created by admin account user and shared with sub users.

    All forms created by sub users will be in their own account. 

    Let us know if you need further assistance.

    Thanks,

    Sidharth

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    Answered by careers_exeter on May 17, 2013 at 07:07 AM
    Hi Sidharth,
    Thanks for your email. That is unfortunate! I was not aware of this restriction. One of my sub users (sridevi@exeterpremedia.com) has created a form that I need to share with everyone else in my organization. Can you suggest a good way to move it to the admin account?
    Thanks
    Ravi
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    Answered by careers_exeter on May 17, 2013 at 07:07 AM

    Hi Sidharth,

    Thanks for your email. That is unfortunate! I was not aware of this restriction. One of my sub users has created a form that I need to share with everyone else in my organization. Can you suggest a good way to move it to the admin account?
    Thanks
  • Profile Image

    Answered by sidharth_kch on May 17, 2013 at 07:18 AM

    Hi Ravi,

    Please ask your sub user to send us a message and let us know which form needs to be transferred to your account. We will do that for you.

    Thanks,

    Sidharth

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    Answered by sidharth_kch on May 17, 2013 at 08:26 AM

     

    For some reason your last response came out empty. Request you to please post your reply once again.

    Thanks,

    Sidharth