What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    upgrade to premium

    Asked by fcobos on April 15, 2011 at 04:18 AM

    Dear JotForms,

    I would like to upgrade to Premium but I have a question, what happens if I do not use all my forms in one month? the subscirption is only valid per month disregarding if use all or not? do we lost what we don't use?



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    JotForm Support

    Answered by abajan on April 15, 2011 at 04:50 AM

    Hi fcobos

    If I understand your question correctly, you want to know if unused submissions from one month are rolled over into the next. The short anwser is "No". However, if you find that you are consistently using well below the alloted amount of submissions, you may downgrade again anytime you wish, as stated on our pricing page.

    Thanks for asking and please feel free to post additional questions to our team.