What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I can no longer view my form or my submissions!

    Asked by LuluCole on May 17, 2013 at 09:07 AM

    Please advise as to why I am no longer able to view my form of my submissions.  My customers leave me their customization information using your form and without access or notifications, I cannot fill my orders!

    the form is only visible upon completion of a successful checkout.

    Page URL:

  • Profile Image

    Answered by sidharth_kch on May 17, 2013 at 09:24 AM


    I don't see any issue with your account or your form. I am not able to test it on your site because it redirects me to paypal page.

    Request you to please embed your form once again in your website and see if you continue to have this issue.