I can't access my account. and Can I create forms

  • Profile Image
    A. Redha Ali Hamad 
    Asked on February 28, 2020 at 05:10 AM

    I can't access my account.

    and Can I create forms more than 5 if deleted my draft forms?

    Because I am still testing the application.

  • Profile Image
    IvayloK
    Answered on February 28, 2020 at 08:59 AM

    Your account was suspended, because you collect bank information and login details in your forms. Please note that this is not allowed and it violates our TOS. You can read it here:

    https://www.jotform.com/terms

    If you want to reactivate your account, we would need to delete the offending forms.

    Please tell us how to proceed. We will wait for your response.

    I have moved your second question to a separate thread here:

    https://www.jotform.com/answers/2185694-Can-I-create-forms-more-than-5-if-deleted-my-draft-forms