I can't access my account. and Can I create forms

  • A. Redha Ali Hamad
    Asked on February 28, 2020 at 5:10 AM

    I can't access my account.

    and Can I create forms more than 5 if deleted my draft forms?

    Because I am still testing the application.

  • Ivaylo JotForm Support
    Replied on February 28, 2020 at 8:59 AM

    Your account was suspended, because you collect bank information and login details in your forms. Please note that this is not allowed and it violates our TOS. You can read it here:

    https://www.jotform.com/terms

    If you want to reactivate your account, we would need to delete the offending forms.

    Please tell us how to proceed. We will wait for your response.

    I have moved your second question to a separate thread here:

    https://www.jotform.com/answers/2185694-Can-I-create-forms-more-than-5-if-deleted-my-draft-forms