payment methods

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    Asked on April 15, 2011 at 06:02 AM

    I have a small meeting with only 1 fee and three payment types

    Credit card/Paypal/Debit Cards

    Bank Transfer


    For a single product cost, the form does not display the charge but even though I put the options of Credit Card, Cheque and bank transfer on the form, once you submit, the process takes you through to PayPal/Credit Cards.


    With multiple products/prices, it works fine and sends a confirmation message when you submit for payment methods other than PayPal/Credit Cards.

    Is there any way around this?


    Kind regards




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    Answered on April 15, 2011 at 08:52 AM


    Only one payment method is available for every form, that is because a form can only contain a single Payment tool. That is the reason why no matter which payment method (the ones you made by yourself - Cheque, bank transfer) you choose, it will always redirect to Paypal because what you have in your form is a Paypal Payment tool.
    A workaround I could suggest is to create an intermediary page which contains links to 3 forms with different payment options. For example:

    Pay by Credit Card

    Pay by Cheque against Invoice

    Pay by Bank Transfer against Invoice


    Each of those links should redirect the user to a different form. (Note: those links above are dead)

    I hope you get what I mean. Let me know if you have further questions.

  • Profile Image
    Answered on April 15, 2011 at 10:55 AM

    Hi Neil


    Thanks for your reply; much appreciated.

    One further question is that presume this will give me three different reports for attendees paying by different methods. Is there any way around that as I would like them all on the same reports if poss.


    Thanks and reagrds


  • Profile Image
    Answered on April 15, 2011 at 01:01 PM

    It is not possible to have all submissions aggregated into a single report using the Form Builder. The only way I think this can be done is by embedding all three reports (eithe grid listing or html table) in a single page.

    Take a look at this Example Reports Page 

    I know it's not pretty but of course it can be styled.  I'm not sure you'd like this kind of a reports page, but that is the only way I could see aggregated reports being possible.

    You may also use Excel Reports and have each of the form submission reports downloaded and manually combined in a single Excel file

    To generate reports:

    1.  Go to My Forms page

    2.  Click on the form that you want to create a report of

    3.  Click the Reports button in the toolbar

    4.  Click Add New Report

    5.  In the Reports Wizard window, choose the type of report you want then click Next.

    6.  Check or uncheck the fields that you want shown/hidden in your report

    7.  Copy the direct link or the embed code for your report.


    Hope this helps.