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wilsoan1Asked on March 2, 2020 at 9:44 AM
We paid for renewal in January for silver for two years but our account now shows that we are on the free version and can't receive submissions... PLEASE FIX NOW!
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BJoannaReplied on March 2, 2020 at 12:06 PM
Sorry for the inconvenience this may have caused you.
Your previous subscription that did not renew triggered the downgrade. I changed your account back to the Silver plan.