We keep getting 404 error message when trying to download files.

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    jvwitty10
    Asked on March 02, 2020 at 01:23 PM

    We keep getting 404 error message when trying to download upload documents in our jotform.  Is there a current issue with Jotform?

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    BDAVID
    Answered on March 02, 2020 at 04:33 PM

    We apologize for the inconvenience. Yes, we are currently trying to solve this issue. We will notify you here when we have an update.

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    BDAVID
    Answered on March 02, 2020 at 04:59 PM

    Hi, we have just been notified that the issue has been fixed. Could you please try again and confirm?

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    jvwitty10
    Answered on March 02, 2020 at 05:01 PM

    Everything is working again.  Thank you!

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    BDAVID
    Answered on March 02, 2020 at 05:06 PM

    Thanks for your confirmation.