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KrisAllphinAsked on March 2, 2020 at 7:24 PM
I'm trying to attach a new paypal account and email to a form. It's not working. Can you help?
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jherwinReplied on March 3, 2020 at 12:43 AM
Is this the form in question?
https://form.jotform.com/91555905603156
I checked that form and your PayPal account is already connected. Are you still experiencing any issues connecting your account?
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KrisAllphinReplied on March 3, 2020 at 8:50 AMI want to attach a different PayPal account to that form. Not the one
attached currently. I try to detach and reattach but it isnt workin
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jherwinReplied on March 3, 2020 at 9:53 AM
Please try with another browser as well. That may work. Or, try clearing your browser cache and cookies for Jotform first before editing the form.
If the issue persists, you can delete the PayPal checkout in your form and add a new one. Also, make sure that the PayPal account you are trying to connect to is Business type.
Let us know how it goes.