- pmariammprAsked on May 19, 2013 at 07:34 PM
- JotForm SupportEltonCrisAnswered on May 19, 2013 at 09:46 PM
You can only see it when your form contains any of the payment tool and has pending incomplete payment. I tried viewing it on one of my payment form and it shows fine.
Guide: How to View Incomplete Payments.
Do let us know if you have further questions. Thanks!
- pmariammprAnswered on May 19, 2013 at 10:13 PMThanks for your prompt answer. Enclose please find screen print of the
incomplete payment screen I get on any of my browser. Have currently
PayPal as payment tool and its working fine.
Your advise wil be appreciated. Best regards,
- JotForm FounderaytekinAnswered on May 20, 2013 at 07:02 AM
Here is the screenshot you sent us:
- pmariammprAnswered on May 20, 2013 at 07:06 AMSorry...just resent one and here it is again. Please advice.
- pmariammprAnswered on May 20, 2013 at 07:09 AM
In your answer of may 20 at 7:02 you got the correct screen. As you may see, no buttons show up, just a long series of characters.
- JotForm FounderaytekinAnswered on May 20, 2013 at 07:17 AM
Fixed. Please try it now.
- pmariammprAnswered on May 20, 2013 at 07:25 AM
...excellent! Thanks for the great service and a great product! Have a good day!.