Takes a long time to send the form after submit

  • BIA_NL
    Asked on March 3, 2020 at 1:18 PM

    I have 5 forms and each form takes a very long time to send after hit the submit buton.


    Is there any option to make this faster?

  • denis_calin Jotform Support
    Replied on March 3, 2020 at 5:46 PM

    Hi @BIA_NL!

    I would like to apologize for the inconvenience. I assume you are referring to the forms which have a lot of Take Photo widgets. I have cloned your Inspectierapport Rupsgraafmachine Matrent form and made a test submission after taking a photo with each of the required widgets. The form submitted after a 5-6 second wait time. The reasons for the slowness are the number of widgets on the form and perhaps slow loading times for mobile use.

    You can try using the standard File Upload field or the Image Upload Preview widget instead of the Take Photo widget to see if your form will submit faster.

    Please let us know if you have any questions and we would be glad to help!