Unencrypting data from form

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    AndyRoddickFoundation
    Asked on March 03, 2020 at 02:52 PM

    We built an encrypted form to collect information but now are struggling to see the data. Some is coming through but most of it is just a random assortment of characters. Are we missing a step to access theunencrypted data?

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    Jimmy_D
    Answered on March 03, 2020 at 07:20 PM

    Thanks for reaching out to us. You need the encryption key to be able to download your form data properly(decrypt your data).

    Find more about encrypted forms on this guide: 

    Encrypted-Forms-and-How-to-Use-Them

    Feel free to contact us if you need further assistance. 

    Regards,