If I need to update because of over 100 submissions a month will I loose any submissions?

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    Asked on May 20, 2013 at 10:08 AM

    Hi there

    I am setting up a jotform and not sure yet how much traffic I will get. If I set up with basic and then end up getting more that 100 per month will you keep them, notify me and then send them to me or will I simply loose anything over 100 that I recieve?



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    Answered on May 20, 2013 at 10:30 AM

    Hi Henrietta,

    Thanks for contacting us!

    If you over the 100 submissions per month, your account and form will be temporary disabled. Your account and forms will be enable again on the first of the month when counter resets. Before you reach the limit you should receive an email from us notifying you that you almost reach the limit.

    You will not lose the submissions data. 

    For more details about your limits, please see this page.