How do I update our payment method via Paypal? It is not accepting the credit card payment

It looks like the card linked in your PayPal account is having an issue. Please check the cards added in your PayPal account again and you may choose/add a different account.

If you still experience any issue, please use the following link to upgrade your account to Bronze monthly plan.

https://sites.fastspring.com/interlogy/product/jotformbronzemonthly?referrer=LucindaViljoen

Let us know here once you upgrade the account so that we can check from our end to make sure that there are no duplicate subscriptions.

Thanks!