How do I update our payment method via Paypal? It is not accepting the credit card payment

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    LucindaViljoen
    Asked on March 04, 2020 at 07:20 AM
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    Kiran
    Answered on March 04, 2020 at 10:34 AM

    It looks like the card linked in your PayPal account is having an issue. Please check the cards added in your PayPal account again and you may choose/add a different account.

    If you still experience any issue, please use the following link to upgrade your account to Bronze monthly plan.

    https://sites.fastspring.com/interlogy/product/jotformbronzemonthly?referrer=LucindaViljoen

    Let us know here once you upgrade the account so that we can check from our end to make sure that there are no duplicate subscriptions.

    Thanks!