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  • Profile Image

    Google spreadsheet does not refresh after form submission

    Asked by jeweloh on May 20, 2013 at 11:37 AM

    Hi,

    I'm also getting the problem that it does not bring submissions to the google doc after the initial set up. The first time I open it, I see the submissions in the excel. But after that, it doesn't refresh instantly.

    Can you please help?



    This is a re-post of a comment on Google Docs Integration: Send Responses to Google Spreadsheets. Instantly.

    Submissions excel refresh google spreadsheet submission refresh
  • Profile Image
    JotForm Founder

    Answered by aytekin on May 20, 2013 at 01:43 PM
    When you say it does not refresh instantly, do you mean it takes a while to get the data on the spreadsheet, or do you mean the data never arrives at all? Even if you wait for an hour?
  • Profile Image

    Answered by jeweloh on May 20, 2013 at 02:41 PM

    Thanks for the quick response!

     

    Actually, after reintegrating several times, it updates automatically now. Some delay, but pretty quick. Thanks!

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    JotForm Support

    Answered by jonathan on May 20, 2013 at 03:49 PM

    @ jeweloh

    Hi, thank you for updating us. We're glad know that all is good now.

    Contact us again anytime should you have other inquiry.

    Thanks.