Google spreadsheet does not refresh after form submission

jeweloh
Asked on May 20, 2013 at 11:37 AM

Hi,
I'm also getting the problem that it does not bring submissions to the google doc after the initial set up. The first time I open it, I see the submissions in the excel. But after that, it doesn't refresh instantly.
Can you please help?

This is a re-post of a comment on Google Docs Integration: Send Responses to Google Spreadsheets. Instantly.
aytekin

Jotform Founder

Answered on May 20, 2013 at 01:43 PM

When you say it does not refresh instantly, do you mean it takes a while to get the data on the spreadsheet, or do you mean the data never arrives at all? Even if you wait for an hour?
jeweloh
Answered on May 20, 2013 at 02:41 PM

Thanks for the quick response!

Actually, after reintegrating several times, it updates automatically now. Some delay, but pretty quick. Thanks!
jonathan

Jotform Support

Answered on May 20, 2013 at 03:49 PM

@ jeweloh

Hi, thank you for updating us. We're glad know that all is good now.

Contact us again anytime should you have other inquiry.

Thanks.