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1TaxGuruAsked on March 4, 2020 at 8:28 AM
My Clients cannot get through the survey/questionnaire without it bombing. Very few have told me they have gotten past 67%. Also the same and return does not seem to work.
This is really troubling because it is a very detailed and long questionnaire and very few can get through it. Is there a particular browser they should be using?
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Sam_GReplied on March 4, 2020 at 11:26 AM
Hi 1TaxGuru,
We do recommend a chrome browser for form builders to edit settings and forms. You may use JotForm on chrome, firefox, and IE9+.
The form itself can be used virtually in any browser, to ensure stability we don't advise you to use outdated browsers to access your forms.
Thank you.
I hope that helps.
Sam