- SteveAsked on April 15, 2011 at 01:44 PM
I have a Jotform on our website which a previous employee set up. I can't seem to access that account to make some changes. I want to be able to veiw the submission records as well as add a notification email.
I am currently getting a notification every time someone fills out a form but I can get access to our account online.
Please let me know.
- allanftdAnswered on April 15, 2011 at 03:04 PM
Thank you for your message.
I searched our member database for any accounts registered under the email addresses you provided. I found two usernames registered under email@example.com:
hunter1970 -contains the form in your website's contact page (http://www.upscaleremodeling.com/contact.html)
erinhanlon - contains one form http://www.jotform.com/form/92004545532
I have sent the instructions to reset your password for hunter1970 to your email address.
There are no JotForm accounts associated with the other email address you provided, firstname.lastname@example.org.
Please let us know if you need further assistance. Thank you for using JotForm!