Reset upload space after deleting submissions

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    Asked on March 04, 2020 at 03:36 PM

    I got a warning on my account that I'm out of upload space. However, I deleted the submissions on my account, there's nothing in the archive, and there's nothing in the trash, and my account is still saying that I'm over the 100MB limit.

    How do I reset the upload space usage once I have deleted everything? Based on other responses, space should be freed up once the submissions (and associated attachments) are deleted. 

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    Answered on March 04, 2020 at 07:08 PM

    Hi @BarrieFarmersM!

    It seems that this is a duplicate thread, I have already gone ahead and provided an answer for you via this thread:

    If you have any further questions or concerns, please follow up using the thread mentioned above. We look forward to your response!