What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Upgrade to Premium ServiceAsked by dvvasquez on May 20, 2013 at 03:41 PM
How long does it take to initiate the upgrade after I make the first payment?
It is instant. Do you have any problem with upgrading? I've check your account, and it is currently in Free Plan. If you have recently upgraded, please kindly send us the Order Reference Number so we can trace the payment and correct your subscription.