Loading Performance Issues

  • crom1983
    Asked on March 5, 2020 at 6:19 AM

    Hello, 

    i got some loading time issues on all my websites using the card form since some days. 

    Did you change anything and what can I do?

    Jotform Thread 2194756 Screenshot
  • roneet
    Replied on March 5, 2020 at 10:45 AM

    The direct link of the form is loading instantly.

    I have noticed that you have embedded the form using the iFrame code. Could you please embed the form using the iFrame code without the script code and see if the loading time is fixed.

    1) Remove your forms from that site.

    2) Go into your forms edit mode to get the Iframe code:

    https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    3) Paste the code in a text editor such as Wordpad, example:

    1583422972iframe Screenshot 10

    4) Copy only the iFrame part.

    5) Embed the Iframe part in your site.

    Let us know if you need more help.

    Thanks.