What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I keep getting a error on my Google Spreadsheet Link

    Asked by ocmarketing on May 21, 2013 at 01:22 AM

    I have applied integration same as always, authenticated but receive an error on the link provided.

     

    Please can you assist?

     

    Thank you!

  • Profile Image

    Answered by sidharth_kch on May 21, 2013 at 04:17 AM

    @ocmarketing

    I deeply apologize for this inconvenience. I checked your form and see that there were some error in google spreadsheet integration. The link to your spreadsheet is wrong. 

    https://docs.google.com/spreadsheet/ccc?key=error

    Request you to please re-integrate your form with google spreadsheet and see if that solves your issue.

    I am creating a ticket and forwarding your issue to our development team so that they can also have a look. Please stand by for updates from them.

    Thanks,

    Sidharth

  • Profile Image
    JotForm Founder

    Answered by aytekin on May 21, 2013 at 11:39 AM

    The problem is on Google's end. We confirmed that by trying to upload excel files created long time ago and we received the same error message. But, we will find a workaround. We'll update this thread when we have a solution.

  • Profile Image
    JotForm Support

    Answered by alp_deniz on August 02, 2014 at 08:09 AM

    The issue had already been resolved, please accept my apologies for this late notification.

    Thank you for your understanding

    Kind regards