The link has been changed. Now it doesn't work.

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    Asked on March 07, 2020 at 08:16 PM

    Please allow me to post here again since it's very urgent and important. I need your step by step advice. 

    I'm facing a big problem now. I distributed this link: to a large number of potential respondents last night. I also used this link to create a QR code. Now the link and QR code because this morning when I checked the link. It has been changed to    I realised that I didn't change it. Please help me fix this problem urgently. 

    The recent post from your team is

    "I am sorry for the trouble caused to you. Earlier when I checked your form, you had custom URL as "" but now it seems to have changed to "".

    But I see the issue that even if the custom URL of form is changed, QR Code of form still shows as "".

    I am escalating this to our backend team. We will get back to you as soon as we have any update from them."

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    Answered on March 08, 2020 at 03:10 AM

    We apologize for this trouble and we understand your situation.

    To avoid further confusion and to better track the status of your issue, please follow up on your previous thread: which has already been escalated as a bug to our developers to check.

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    Answered on March 08, 2020 at 07:41 AM

    Unfortunately, I can't seem to view your reply in the thread. If the issue still persists,kindly respond to the previous thread you have created

    Kindly follow the link.

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    Answered on March 08, 2020 at 09:02 AM

    The problems have been solved. Thank you.