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    Matrix details/labels in email

    Asked by marltonrec on May 27, 2010 at 09:32 AM
    I am trying to send the results of a matrix grid in an email. The values are coming thru but not the labels on the individual line items. See below "Beverage Order" below. Does anyone know a fix? Thanks

    Phone Number676 5555555
    Beverage Order



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    JotForm Founder

    Answered by aytekin on May 27, 2010 at 09:42 AM
    We are aware of this problem. We will find a solution so that Matrix answers would be shown in a better format.

    Thanks for your patience.
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    Answered by marltonrec on May 27, 2010 at 11:33 AM
    Thanks for the speedy reply. Not sure if you can answer but are we looking at days, weeks or months?
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    JotForm Founder

    Answered by aytekin on May 28, 2010 at 03:22 AM
    Probably weeks.
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    Answered by dstart on June 18, 2010 at 11:57 AM
    Any progress on fixing this in emails and in reports= excel & grid reports?thank deb
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    Answered by jblashill on June 21, 2010 at 08:49 AM
    While waiting for a fix, is there a suggested work-around? My problem is that I'd rather not ask the organization I'm setting this form up for to log into a website to see the submitted data. Thus, the email notifications must contain all information needed..Thanks!
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    Answered by serkan on February 17, 2011 at 03:29 AM

    This problem is fixed now. Thanks for reporting.