What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I cancel my subscription?

    Asked by Auggies on May 21, 2013 at 03:39 PM

    The "Cancel Subscription" button did not work.  I need to cancel now.  Please contact me ASAP.  

    Screenshot
    cancel subscription
  • Profile Image

    Answered by sidharth_kch on May 21, 2013 at 04:13 PM

    @Auggies

    I have now cancelled your subscription. Your account is scheduled to downgrade on June 20, 2013.

    Let us know if you need further assistance.

    Thanks,

    Sidharth

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    Answered by kndservices on July 09, 2013 at 10:47 PM

    Cancel and delete please.

  • Profile Image

    Answered by jeanettebmz on July 10, 2013 at 01:02 AM

    @ kndservices

    I have answered to you on this thread