We are not receiving emails if the form is filled out

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    janicehales
    Asked on May 22, 2013 at 12:54 AM
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    gori-mathew
    Answered on May 22, 2013 at 01:12 AM

    Hi,

    The reason as to why you were not receiving email is that your email address was in our bounce list.

    I have now removed it so hopefully it should be working fine now. Please read this article as it may help you to avoid this issue from happening again. How to setup email alerts to prevent "emails not being received" issues, though we can't assure you about this since it may depend on the bounce reasons.

    Thanks!