FF V20X

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    tuftsctsi
    Asked on May 22, 2013 at 10:16 AM

    Hi were having problems with viewing myforms in FF Ver20.0.1 IE 8

     

    Seems to be okay in chrome.

     

    Any advice appreciated

     

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    Welvin
    Answered on May 22, 2013 at 10:29 AM

    Hi,

    Do you have any screenshot of that? We would appreciate if you can provide any. Have you embedded this form somewhere in your website? If yes, please provide us the webpage URL so we can check the possible reasons. Also, what is your current OS?

     

    Thank you!

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    tuftsctsi
    Answered on May 22, 2013 at 10:32 AM

    Seeing error in firebug:

    SyntaxError: invalid increment operand

    http://max.jotfor.ms//js/prototype.js?3.1.1552

    Line 314

    When navigate to Myforms page its just blank

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    tuftsctsi
    Answered on May 22, 2013 at 10:33 AM

    Its not a specific form, its accessing the myformas page with all forms listed.

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    tuftsctsi
    Answered on May 22, 2013 at 10:33 AM

    windows XP

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    tuftsctsi
    Answered on May 22, 2013 at 10:33 AM

    http://www.jotform.com/myforms/

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    KadeJM
    Answered on May 22, 2013 at 11:12 AM

    Okay so then basically you are having this issue when you access your Account > My Forms page where it appears blank with errors in Win XP on FF? Can you confirm that so we are on the same page.

    Have you checked to make sure your javascript is enabled? You can check this by going here. Please also try Clearing your Form Cache and your Browser Cache then check the My Forms page again to see if this helps any.

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    KadeJM
    Answered on May 22, 2013 at 11:19 AM

    Also, as my colleague mentioned and requested. If possible, can you please provide us with a Screenshot of the Issue(s) you are viewing on your end?

    Please use our Image Upload Tool or you may also use a service such as Image Shack to then link here in the thread.

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    tuftsctsi
    Answered on May 22, 2013 at 12:19 PM

    Okay, bizzare, seems to be working now. I tried FF in private mode to eliminate caching, earlier same issue. Just tried again, seems okay now... weird. Thanks for your response though.

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    pinoytech
    Answered on May 22, 2013 at 12:22 PM

    Glad to hear that everything is working fine now. On behalf of my colleague, you are quite welcome.

    If you ever you have problems with your form/s again, please don't hesitate to contact us at anytime.

    Have a nice day!