What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    None of my information is showing up?

    Asked by ForHisGloryOutreach on May 22, 2013 at 10:46 AM

    I am clicking on the my forms page and none of my forms are there. I just got a few emails yesterday about submissions, but nothing is showing up. This is very important and need this information in a timely manner.

     

    christy

    Emails My Forms Submissions
  • Profile Image

    Answered by jeremy.s.tompkins76 on May 22, 2013 at 10:47 AM

    log out and back in

  • Profile Image

    Answered by imhealthe on May 22, 2013 at 10:53 AM

    Can't log out - the link at the top right for accessing the account info isn't working.

  • Profile Image

    Answered by jeremy.s.tompkins76 on May 22, 2013 at 10:58 AM
    Re boot
    ~ Sent from my BlackBerry ~
  • Profile Image

    Answered by imhealthe on May 22, 2013 at 11:04 AM

    Why? My computer is working just fine. All the other sites appear to be Ok as ell.

  • Profile Image

    Answered by ForHisGloryOutreach on May 22, 2013 at 11:05 AM
    I have 3 times.
  • Profile Image

    Answered by pinoytech on May 22, 2013 at 11:21 AM

    @Christy

    Kindly clear your browser cache and cookies then log back in.

    If the said issue still persist, do let us know.

    Thank you!

  • Profile Image

    Answered by ForHisGloryOutreach on May 22, 2013 at 11:25 AM
    I did try this because I saw this response on another ticket. I tried it,
    it didn't work.
    christy
  • Profile Image

    Answered by imhealthe on May 22, 2013 at 11:25 AM
    Sorry, clearing the cache doesn't work. I have tried that. Now I can't event login to my account.
    Far too much down time at Jotform. This can't be good for anyone.
  • Profile Image

    Answered by imhealthe on May 22, 2013 at 11:30 AM

    I am logged back in but still no sight of my forms. 

  • Profile Image

    Answered by pinoytech on May 22, 2013 at 11:38 AM

    Hi,

    The said issue is already fixed by our dev team. Can you please clear your browser cache and cookies again?

    Thank you for you patience!