None of my information is showing up?

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    ForHisGloryOutreach
    Asked on May 22, 2013 at 10:46 AM

    I am clicking on the my forms page and none of my forms are there. I just got a few emails yesterday about submissions, but nothing is showing up. This is very important and need this information in a timely manner.

     

    christy

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    jeremy.s.tompkins76
    Answered on May 22, 2013 at 10:47 AM

    log out and back in

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    imhealthe
    Answered on May 22, 2013 at 10:53 AM

    Can't log out - the link at the top right for accessing the account info isn't working.

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    jeremy.s.tompkins76
    Answered on May 22, 2013 at 10:58 AM
    Re boot
    ~ Sent from my BlackBerry ~
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    imhealthe
    Answered on May 22, 2013 at 11:04 AM

    Why? My computer is working just fine. All the other sites appear to be Ok as ell.

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    ForHisGloryOutreach
    Answered on May 22, 2013 at 11:05 AM
    I have 3 times.
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    pinoytech
    Answered on May 22, 2013 at 11:21 AM

    @Christy

    Kindly clear your browser cache and cookies then log back in.

    If the said issue still persist, do let us know.

    Thank you!

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    ForHisGloryOutreach
    Answered on May 22, 2013 at 11:25 AM
    I did try this because I saw this response on another ticket. I tried it,
    it didn't work.
    christy
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    imhealthe
    Answered on May 22, 2013 at 11:25 AM
    Sorry, clearing the cache doesn't work. I have tried that. Now I can't event login to my account.
    Far too much down time at Jotform. This can't be good for anyone.
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    imhealthe
    Answered on May 22, 2013 at 11:30 AM

    I am logged back in but still no sight of my forms. 

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    pinoytech
    Answered on May 22, 2013 at 11:38 AM

    Hi,

    The said issue is already fixed by our dev team. Can you please clear your browser cache and cookies again?

    Thank you for you patience!