What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I just upgraded...... when you go to my forms it freezes

    Asked by PiazzaServices on May 22, 2013 at 10:55 AM

    I won't show my forms but the submissions total show under my account summary.

    My Forms Freezes
  • Profile Image

    Answered by glennlee on May 22, 2013 at 11:17 AM

    Hi,

    Sorry for your inconvenience.

    I checked your form and I cannot see same error in my end. Can you please try to clear your browser cache then try it again. And also if you can try it on different browser such as google chrome or firefox.

    If the error persists please do contact us again.

    Thanks!