Custom folder name in google drive integration is not working

  • Naomi Jennings
    Asked on March 10, 2020 at 10:47 PM

    this step does not seem to be working --- 5. On the next step, you can customize your folder names.I've customized the folder and it still comes up as the default time and submission date

  • jherwin
    Replied on March 11, 2020 at 7:05 AM

    I tested the google drive integration on my end and it's working as expected.

    Please see my screenshot below:
    1583924558integ1 Screenshot 10
    1583924571integ2 Screenshot 21
    Please try to reintegrate your form to google drive and see if that will fix the issue you reported.

    Give it a try and let us know how it goes.

  • naomi.jennings
    Replied on March 11, 2020 at 4:29 PM

    Hi There
    Thank you for your response.
    So a few things are happening. Please see print screens below
    1. I’vechanged the file folder names numerous time and the folders were not changing the drive.
    2. Now the no files are going to the drive
    [cid:image002.jpg@01D5F7C1.C497F720]
    [cid:image004.jpg@01D5F7C1.C497F720]
    [cid:image006.jpg@01D5F7C1.C497F720]
    [cid:image012.jpg@01D5F7C1.C497F720]
    Naomi Jennings
    Manager, Business Leadership

  • naomi.jennings
    Replied on March 11, 2020 at 5:29 PM

    I figured it out!!!!!
    All I had to do was submit a new form to see the changes. The old form folders showed the old file naming system.
    Naomi Jennings

  • David JotForm Support Manager
    Replied on March 11, 2020 at 7:36 PM

    Glad to know that you figured it out. Please open a new forum thread if you need anything else, we will be glad to assist you.