What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Account change Error! I´m Premium.

    Asked by ErikZamudio on May 22, 2013 at 12:08 PM

    Good morning!


    My Account have a premium privileges but now  your system change me to a free account.


    How long it takes to fix my probelm?


    Thanks and best regards!


    Note: I´m attaching a screenshot to ease my problem

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    JotForm Support

    Answered by Welvin on May 22, 2013 at 12:20 PM


    Please check the reason here: http://www.jotform.com/answers/180671.


    Thank you!

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    Answered by ErikZamudio on May 22, 2013 at 01:16 PM

    Thnaks Welvin

    I have already reply on the post you say.