account suspended

  • Profile Image
    Tom Stoodley 
    Asked on March 12, 2020 at 03:20 AM

    Could you re-enable my account please?


    Thanks

  • Profile Image
    benny
    Answered on March 12, 2020 at 03:25 AM

    Hi Tom Stoodley,

    Your account was suspended because your form "91514458811" is collecting sensitive personal information from the users which are against our Terms of Use.

    Phishing. You agree that Company may terminate your Jotform Service immediately if a form's purpose is found to be deceptively obtaining: sensitive credit card information, social security numbers, user login credentials, or other sensitive personal information. All these activities are considered as Phishing and any account along with the violating forms will be suspended immediately.

    If you let us delete these parts in your form, we can re-activate your account. Please let us know if you need any further assistance.

  • Profile Image
    Tom Stoodley 
    Answered on March 12, 2020 at 03:29 AM
    It’s a webcast registration form – users are required to enter their subscription number and full name. Which element is against your terms?
    Kind regards,
    Tom Stoodley | Broadcast & Audio Visual Freelancer
    [Signature]
    Mobile: +44 (0) 7900 80 25 30
    Office DDI: +44 (0) 203 553 1250
    Web: livestream.global
    Insta: @tomstoodley
    Twitter: @tomstoodley
    Post: Studio 801 │ 275 New North Road │ Islington │ London │ N1 7AA
    View my availability or visit our Support Desk
    This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to which they are addressed. If you have received this email in error please reply to this email and then delete it. Please note that any views or opinions presented in this email are solely those of the author and do not necessarily represent those of Focus Audio Visual Ltd. The recipient should check this email and any attachments for the presence of viruses. Focus Audio Visual Ltd accepts no liability for any damage caused by any virus transmitted by this email. Focus Audio Visual Ltd may regularly and randomly monitor outgoing and incoming emails and other telecommunications on its email and telecommunications systems. By replying to this email you give your consent to such monitoring
    ...
  • Profile Image
    Richie_P
    Answered on March 12, 2020 at 06:53 AM

    Your account was suspended due to having a password field.

    Do note that we don't allow collecting sensitive information in the form such as username and passwords.

    I have removed the guilty field and lifted the suspension in your account.

    Kindly follow our terms of use to avoid your account getting suspended.