- Sarah EilefsonAsked on May 22, 2013 at 09:20 PM
My account was autosuspended due to phishing suspicions, but it's a legitimate account with a deadline attached to the form. Help!
- jeanettebmzAnswered on May 22, 2013 at 09:27 PM
The problem with your account is that you created a login form (a combination of password and username/email), and this is what it caused your account to be suspended. It looks like you imported such form , but it also looks unused
so I could reactivate your account but I would have to delete that form.
Also I would recommend you the following in order to prevent further suspensions,
-Do not create password fields in combination with username/email fields in any form. In other words, do not create login forms-Do not to leave untitled or unused forms: forms showing unlabeled fields, submit button-only or forms with no fields at all
-Upgrade to Paid subscription: Our paid customers will not be automatically suspended, we have a dedicated team to review paid customers. However, if we determine that a form belongs to a real "paid" phisher, we will not suspend that account immediately, but we will first notify this to the paid user. However, if we determine it is actually a "paid phisher" we will cancel the subscription and suspend the account immediately.