- eschwartzAsked on April 16, 2011 at 05:34 PM
I requested an account cancellation a few days ago and I was advised that my request would be forwarded to the appropriate person handling such requests. Why is this account still open?
- JotForm SupportabajanAnswered on April 16, 2011 at 06:19 PM
Having just read the threads about the account mixups (two users with the same username) I suspect the delay is being caused by extra care being taken not to delete both accounts.
Nevertheless, I will submit a ticket on the matter ASAP.
EDIT: A notification has been sent to the relevant people.