Account Mixup

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    eschwartz
    Asked on April 16, 2011 at 05:36 PM

    I am still showing up as eschwartz.  I was advised over a week ago that this issue would be resolved within 24 - 48 hours.

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    liyam
    Answered on April 18, 2011 at 09:59 AM

    Hello 10lblobster,

    We apologize for this delay as our developers have been very busy.

    Have you tried using a different browser or have you tried clearing your temporary internet files and cookies?  Not sure what's happening but when I logged in to your account I was able to click the upgrade link and I was redirected to the payment form properly as 10lblobster.

    Let me know if this works.

    Thanks.