Why my account is suspended?

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    Chase Minnifield 
    Asked on March 13, 2020 at 10:55 PM

    Account suspended need it to be reactivated

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    Answered on March 14, 2020 at 12:23 AM

    Your account has been suspended due to many failed payment attempts using a credit card.

    Please contact your bank first before trying to upgrade again. Kindly ask them what is the reason for the failed payments, especially when the card is active. It is likely for your security.

    I have now activated your account. 

    Let us know if you have any questions or if you need further assistance.