Send HIPAA values in email

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    tfalso
    Asked on March 17, 2020 at 08:01 PM
    Send data in the email body but somehow secure it/maintain HIPAA compliance?
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    Bojan_J
    Answered on March 17, 2020 at 08:12 PM

    Greetings and thank you for your message.

    The only way to see the submitted data in the email is to disable the Protected option for your fields.

    This way the field value will be visible in your email. 

    Please note that sensitive healthcare-related data should always be set as protected. Otherwise, you are at risk to violate HIPAA.

    You can read more on the following link:
    https://www.jotform.com/help/518-How-to-set-PHI-fields-on-your-forms

    Please let us know if you have any further questions.