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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Required fields not working on an order form

    Asked by CaepeSchool on May 24, 2013 at 02:57 PM


    I have created an order form using PayPal as the processor. (Form name: $99 Social Order) When I click the "Go to Payment Page" button, it takes me to the PayPal payment page, even if no fields (including required fields) have been completed.

    I have tried the direct form link (http://form.jotformpro.com/form/30958270986973) as well as multiple embed methods, and I get the same result each time. I have Javascript and cookies enabled.

    Thank you for your help!


    Page URL:

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    Answered by jeanettebmz on May 24, 2013 at 04:19 PM

    First of all thank you very much for providing to us with all of those details, it saves us time !

    I have made a test in a form of mine but I could not replicate the issue.

    However, when I cloned your form , I was able to see what you are talking about . So I am forwarding this issue to our 2nd level engineers

    You should get an update when the problem gets fixed here.