I would like to change my account username.

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    divenanziostory
    Asked on March 19, 2020 at 04:59 AM

    I would like to change the username from divenanziostory to antonioantinucci. Thank you

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    ashwin_d
    Answered on March 19, 2020 at 06:13 AM

    I did check your account and found that you have active bronze monthly subscription plan which was paid through your PayPal account. Please note that because of PayPal limitation, we cannot change the username in PayPal subscription.

    Your subscription needs to be first cancelled and then we will be able to change your account username. Once your account username is changed, you can then upgrade your account to desired plan. We will also process the prorated refund for your last subscription payment as well.

    Do get back to us if you want us to cancel your subscription, we will do the needful.

    We will wait for your response.