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MaraAsked on March 19, 2020 at 7:19 PM
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Flavio_AReplied on March 19, 2020 at 8:11 PM
Hi Mara,
Your account was suspended because one of your forms (https://www.jotform.com/form/200638506754861) is requesting IDs from users. In that kind of situation it is mandatory to include a Terms & Conditions and a Signature widget, for security reasons.
In order to reactivate your account, I must delete the offending fields. Since there are a few submissions to the form, I must ask for your approval first.
Please let me know if I can get going.
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MaraReplied on March 22, 2020 at 8:25 PM
Hi, Yes thats fine. Please do what you need to as my business is relying on application forms at the moment. Thank you
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jherwinReplied on March 23, 2020 at 1:10 AM
I have now removed the offending fields and reactivated your account. Please add the necessary widgets before collecting IDs.
Thank you!