Encrypted forms: Emails not being sent?

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    Ben Debayle 
    Asked on March 19, 2020 at 10:21 PM

    On my summit registration form, I do not see that any autoresponder emails have been sent? Can you check into this? Am I doing something wrong?

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    Jed_C
    Answered on March 19, 2020 at 11:13 PM

    Your form is encrypted that is why it is not working. Disabling the encryption should allow you to send autoresponse email.

    1584674004Encrypted Forms and How to Use

    Guide: https://www.jotform.com/help/344-Encrypted-Forms-and-How-to-Use-Them

    Let us know if you have any questions or if you need further assistance.