What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    activacion de cuenta existente y observaciones a su servicio

    Asked by graciela on April 18, 2011 at 09:31 AM


    Estoy en etapa de reactivacion de formularios mediante facebook, usando su herramienta free, no me he podido conectar a pesar que ingreso las claves que tengo anotadas.

    usuario : Yokoono, email:gracielaecuellar@yahoo.es, formularios en prueba 3,uno de ellos muy lento en su carga, adjunto link: http://www.facebook.com/pages/PUB-BLUE/26551039761?sk=app_4949752878

    Solicito verificar envio pues no cae en rebalse a mi carpeta de SPAM.

    Es urgente para poder pasar a etapa de explotacion y evaluacion.



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    JotForm Support

    Answered by liyam on April 18, 2011 at 10:44 AM

    Hello Graciela,

    I have checked your account and both email and username information of your account here with us is correct, if you have difficulty logging in, please click the forgot password button at the lower right corner of your page in your forms list page

    A new textbox will appear, enter your username or email address and click the Send Reset Instructions button.  An email will be sent to your email address and you can reset the instructions there.

    If you need assistance, please let us know.

    Thank you.