Data is not trigger well between JotForm & Integromat

  • Vincent
    Asked on March 20, 2020 at 4:27 AM

    Hi, 

    I am not sure of JotForm error or Integromat error.

    Here is the printscreen

    1584692537jotform Screenshot 10

    the picture above is the JotForm which to key in your phone number with area code + phone number. After submission, it will direct trigger integromat.


    1584692792Integromat Screenshot 21

    cCan anyone fix this or anyone know how to fix it?

    Jotform Thread 2217777 Screenshot
  • John Support Team Lead
    Replied on March 20, 2020 at 8:24 AM

    Let me have some more time to check on this and conduct further tests.

    I will get back to you on this thread shortly.

  • John Support Team Lead
    Replied on March 20, 2020 at 8:52 AM

    Hi again - So I have conducted a few tests on a clone of your form and was able to find the issue.

    As I can see in the screenshot you sent, it seems you are mapping the wrong field. Please try this on your end and see if it works:

    Data is not trigger well between JotForm & Integromat Image 10

    This works on my end, so I hope it works the same on your form.