How do I use form calculation widget on my form?

  • Profile Image
    Asked on March 20, 2020 at 09:41 AM


    I'm trying to set this up to calculate our services but the fields that show in the tutorial do not appear to be available in the form.

    Is there a newer tutorial that I should be referencing?

  • Profile Image
    Answered on March 20, 2020 at 10:19 AM

    I have checked your form and it seems you're using the purchase order to calculate your price.

    Can you please share more information on what fields would you like to calculate?

    Also, it seems you are trying to collect banking/credit card information in your form.

    Kindly delete those fields as we don't allow collecting banking information in the form due to our PCI certification. Your account may be suspended due to those fields.

    If you would like to receive payments in your form, you can use our payment integration.


  • Profile Image
    Answered on March 20, 2020 at 11:51 AM


    I checked your form, and it seems that you are able to add a quantity option on your products. To understand it better you would like to have two options for each product, that would be the quantity (how many packages) and the length of their subscription (how many months?), correct?

    If so, can you give me some time to apply it on your for, let's see if we can apply those options inside the payment field. If not, then we need to take the list of your products outside the payment field and use some of the basic field elements. 

    I will get back to you shortly. Thank you.

  • Profile Image
    Answered on March 20, 2020 at 10:33 PM


    My apologies for the delay.

    I cloned your form and I just need to verify first if you are looking for something to be like this?

    1584757610sample form.jpg

    Here's the cloned form: 

    I tried to incorporate your requirements inside the payment field, however, it can only take one option for the quantity when your form requirements have 2 options for the quantity. So the list of products would be outside the payment field and I used the Multiple Choice field instead. 

    If it suits your requirements you can clone it to your account: How-to-Clone-an-Existing-Form-from-a-URL

    Let us know if it didn't meet your requirements then we can continue to help you with the rest of your requirements. 

  • Profile Image
    Answered on March 21, 2020 at 08:48 AM

    KrisLei, thank you for your help, I believe this will work well. Let me play with it and see if that is what I need. I appreciate all your assistance.

    We are loving your platform!

  • Profile Image
    Answered on March 23, 2020 at 10:24 AM

    Hi KrisLei, I imported the form but it's not calculating. It also doesn't need subtotals. How do I change that?

    Here's the link to my current form

  • Profile Image
    Answered on March 23, 2020 at 11:39 AM

    As I check the form provided or cloned to your account, I notice that the form calculation widgets are added but no formula is set in the widget. You may add the formula in the calculation wizard based on your requirement in the wizard.


    Please give it a try and let us know if you need any further assistance. We will be happy to help.